Privacy Policy

1. Introduction

This Privacy Policy outlines how ReVo (“we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our voice review platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

2. Data Controller and Processor

ReVo primarily acts as a data processor on behalf of our clients (project administrators), who are considered the data controllers. As a data processor, we process personal data only as instructed by our clients and in accordance with this Privacy Policy and applicable data protection laws.

3. Data We Collect

We collect and process the following types of data:

• Voice Recordings: When you provide a voice review, we temporarily record your voice.
• Transcriptions: We convert your voice recordings into text format.
• Analytics: We perform sentiment analysis and extract suggestions from your reviews.
• Account Information: Basic information needed to identify you within the platform.
• Technical Data: Information about your device and how you interact with our platform.

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide the voice review service and convert speech to text
• To analyze sentiment and extract suggestions from reviews
• To improve our services and user experience
• To ensure the security and proper functioning of our platform
• To comply with legal obligations

5. Voice Recording Storage

Important: ReVo stores your audio recordings only for the duration of the Voice to Text translation process. Once transcription is complete, the audio files are immediately and permanently deleted from our systems. We do not maintain an archive of your voice recordings.

6. Third-Party Services

We use trusted third-party services to help us provide our platform:

• AssemblyAI: We use AssemblyAI for speech-to-text transcription services. AssemblyAI receives your voice recordings temporarily for the sole purpose of transcription.
• Cloud Services: We use secure cloud services for data storage and processing, with appropriate security measures in place.

All third-party providers are subject to strict data protection agreements and are GDPR compliant.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Time-limited signed URLs for accessing stored audio files
• Private storage configurations with no public access
• Role-based access controls
• Regular security testing and monitoring

8. Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

To exercise these rights, please contact the project administrator who invited you to use ReVo, or reach out to us directly.

9. Consent

Before recording your voice, we will ask for your explicit consent. You have the right to withdraw your consent at any time, which will not affect the lawfulness of processing based on consent before its withdrawal.

10. Data Retention

We retain different types of data for different periods:

• Voice Recordings: Deleted immediately after transcription
• Transcriptions: Retained as determined by the project administrator (data controller)
• Account Information: Retained while your account is active

11. International Data Transfers

We prioritize storing data within the EU. If data transfers outside the EU are necessary, we implement appropriate safeguards in compliance with GDPR requirements, such as standard contractual clauses or adequacy decisions.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[Contact Email Address]